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Related Topics: Datacenter Automation

Datacenter Automation: Press Release

Ubersmith Highlights 2015 Progress, Looks Ahead to New Year

Company’s business management software now serves over 9,000 datacenter and cloud users

Ubersmith, maker of an integrated billing, device management and help desk software suite, reported a year of solid revenue growth over 2014. In addition, the company now serves more than 200 customers worldwide, including more than 9,000 administrative users and 3 million clients, as well as some 200,000 devices.

Ubersmith launched two product updates in 2015 that deliver higher levels of customization for users and improved security via two-factor authentication and single sign-on, along with better performance and availability with database clustering. At year-end, Ubersmith initiated a beta testing program for version 4 of its software suite in anticipation of a first quarter 2016 launch.

The company enhanced its market visibility via analyst coverage from 451 Research and Structure Research, two leading firms covering the cloud and datacenter markets. Ubersmith also raised its profile at key industry events, including HostingCon, IMN Data Center and Cloud Services Infrastructure Forum and the Microsoft Cloud and Hosting Transformation Summit.

Ubersmith added key individuals in 2015 including chief technology officer, Dominique Archambault, director of solution architecture, Dan Brenner, and director of support, Rob Kuczynski. The year marked the first full year under the leadership of Kurt Daniel, president, who joined Ubersmith in late 2014.

The company also launched a new website and a new documentation site.

"2015 was a year of great progress for our company on behalf of our customers," said Daniel. "We delivered a number of new features that enable our customers to better serve their clients with higher levels of automation and efficiency."

Daniel continued: "In the year ahead, we expect to advance our business management suite further with the launch of our version 4 software and to further expand our team to better serve our customers. We will do this by building on the keys to our success: providing and supporting an open and integrated solution that is built specifically for datacenters and the cloud."

About the product
Ubersmith's software suite includes subscription billing, infrastructure management, help desk ticketing, sales quoting and order management capabilities. It is used by companies offering cloud services, Software as a Service (SaaS), hosting, colocation, managed services and related products, as well as small- to medium-size businesses (SMBs) and large enterprises. Organizations rely on Ubersmith to better serve their customers, shorten time-to-market, increase revenue and lower costs.

The company's software is platform-independent and integrates with merchant providers, electronic payment processing providers, SureTax, QuickBooks, domain registrars and Secure Sockets Layer (SSL) providers. In addition, Ubersmith offers integrations with cloud, virtualization, backup and other technologies and applications, including Brocade, Citrix, cPanel, OnApp, Parallels and R1Soft.

Pricing is based on the volume of users, clients and devices starting at $499 per month.

About Ubersmith
Ubersmith is a leader in business management software and services for datacenters, the cloud and beyond. The company's subscription billing, infrastructure management, help desk ticketing and related solutions are integrated, open and extensible. Founded in 2002 and based in New York, Ubersmith is an Internap (NASDAQ: INAP) company. More information is available at

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Glenn Rossman has more than 25 years communications experience working at IBM and Hewlett-Packard, along with startup StorageApps, plus agencies Hill & Knowlton and G&A Communications. His experience includes media relations, industry and financial analyst relations, executive communications, intranet and employee communications, as well as producing sales collateral. In technology, his career includes work in channel partner communications, data storage technologies, server computers, software, PC and UNIX computers, along with specific industry initiatives such as manufacturing, medical, and finance. Before his latest stint in technology, Glenn did business-to-business public relations on behalf of the DuPont Company for its specialty polymers products and with the largest steel companies in North America in an initiative focused on automakers.